Datenschutz

Data protection

Privacy policy and information on any consents given by you

As the person responsible within the meaning of data protection regulations, we will inform you below about the processing of your personal data by us.

I. The term personal data and other important terms

In simplified terms, personal data is all information that relates to you personally as the data subject. Provisions on what the term "personal data" means and what other important terms mean for the following data protection information can be found in Art. 4 of the DS-GVO (Datenschutz-Grundverordnung).

II. Name and contact details of the person responsible; contact details of the data protection officer

In simplified terms, the person responsible is the person who alone or jointly with others decides on the purposes and means of the processing of personal data. The name and contact details of the person responsible (and, if a data protection officer has been appointed, the contact details of the data protection officer) can be found in our provider identification / Legal Notice.

III. Purposes of the processing of your personal data; legal bases for the processing

We process your personal data within the scope of our activities for the purposes listed below in accordance with the respective legal bases.

1. To carry out pre-contractual measures based on a request from you, your personal data will be processed on the basis of your consent according to Article 6 para. 1 letter a) DS-GVO or on the basis of Article 6 para. 1 letter b) DS-GVO.

2. In order to safeguard our legitimate interest in responding to enquiries and taking other action in response to a request from you, your personal data will be processed on the basis of your consent according to Article 6 (1) (a) DS-GVO or on the basis of Article 6 (1) (f) DS-GVO.

3. For the performance of a contract to which you are a party, your personal data will be processed on the basis of your consent according to Article 6 para. 1 letter a) DS-GVO or on the basis of Article 6 para. 1 letter b) DS-GVO.

4. For the purpose of implementing advertising measures, your personal data will be processed either on the basis of your consent according to Article 6 (1) (a) DS-GVO or on the basis of Article 6 (1) (f) D-GVO.

5. In order to safeguard our legitimate interest in maintaining the proper operation of our website, in providing functions that are as user-friendly as possible and in analysing the use of our website, your personal data will be processed on the basis of Article 6 (1) (f) DS-GVO.

6. In order to safeguard our legitimate interest in the enforcement of our rights and in the defence against claims directed against us, your personal data will be processed on the basis of Article 6 para. 1 letter f) DS-GVO.

Our systems are protected by state-of-the-art technical and organisational measures to protect your personal data against access, alteration or distribution by unauthorised persons and against loss and destruction.

Information on the processing of your personal data for the individual processing purposes can be found in the corresponding further information in the context of this data protection declaration.

IV. Transfer of your personal data to third parties; categories of recipients of your personal data

Insofar as this is necessary to achieve the purposes of processing your personal data, we will transfer your personal data to third parties within the framework of the statutory provisions. Detailed information on the transfer of your personal data to third parties for the individual processing purposes can be found in the corresponding further information in the context of this data protection declaration. In cases where your personal data is transferred to third parties, the scope of the data transferred is limited to the necessary minimum.

V. Scope of the processing of your personal data for the individual processing purposes

In the following we inform you in detail about the processing of your personal data for the different processing purposes.

Your personal data will be deleted when they are no longer required for processing for the respective purpose, unless we are allowed to use the data for another purpose within the scope of the legal requirements and correspondingly.

1. Use of our internet presence for information purposes

If you visit our website without providing us with any information, we only process the personal data of you that your browser sends to our server. These are the following data which are technically necessary to display our website and to guarantee stability and security:

- the page you are visiting
- date and time of the request
- transferred data volume
- source or reference from where you came to the page
- browser used by you
- operating system you are using
- your IP address

Your personal data will be processed on the basis of Article 6 (1) (f) DS-GVO in order to safeguard our legitimate interest in maintaining the proper operation of our website.

Your personal data will be deleted after 6 months, unless they are further required for the assertion of rights or the enforcement of claims due to measures against the proper operation of our website. In this case the deletion takes place immediately after completion of the appropriate procedure.

2. Processing of inquiries

If you contact us with an inquiry or a request, we process the personal data and information/documents transmitted by you. Irrespective of the way in which you send us your enquiry or request, this may be the case:

- date and time of contact
- name data
- contact details
- data to inquiry/request
- information/documents provided

Depending on the content of your enquiry or request, your personal data and the information/documents transmitted will be processed on the basis of your consent according to Article 6 (1) (a) of the DS-GVO to respond to your enquiry or on the basis of Article 6 (1) (b) of the DS-GVO to implement pre-contractual measures or on the basis of Article 6 (1) (b) of the DS-GVO to implement pre-contractual measures or on the basis of Article 6 (1) (b) DS-GVO for the performance of a contract to which you are a party or on the basis of Article 6 (1) (f) DS-GVO to safeguard our legitimate interest in responding to enquiries/concerns and in taking other measures in connection with the processing of enquiries/concerns.

If we provide a contact form and you contact us via this contact form, by sending us your message you consent to the following content, about which you will be informed separately in the contact form:

"I consent to the processing of my e-mail address and other personal data provided by me for the purpose of replying to my message. I can revoke this consent at any time and without giving reasons with effect for the future. The legality of the processing carried out until the revocation remains unaffected in the event of revocation."

You can revoke your consent at any time and without giving reasons with effect for the future. For this purpose, it is sufficient to notify the responsible person accordingly, whose contact details you can find in the information on the responsible person. The legality of the processing carried out until the revocation remains unaffected in the event of revocation.

Insofar as this is necessary for the processing of your enquiry/concern, we will transfer your personal data to third parties within the framework of the statutory provisions. In cases where your personal data is transferred to third parties, the scope of the data transferred is limited to the necessary minimum.

Your personal data will be deleted when your enquiry/concern has been clarified, unless we may continue to process the data for another processing purpose within the framework of the legal requirements and in accordance with the information in this data protection declaration.

3. Fulfilment of contracts

If you provide us with personal data for the purpose of concluding a contract or in connection with the creation of a customer account, we process the data you provide for the execution of the contract. This is your customer data (e.g. your name and address) and the contract data (e.g. information on the products covered by the contract as well as payment and delivery information).

Your personal data will be processed on the basis of Article 6 (1) (b) DS-GVO for the performance of a contract to which you are a party.

Insofar as this is necessary for the fulfilment of the contract with you, we will transfer your personal data to third parties within the framework of the statutory provisions. This transfer is made to the service providers involved in the contract. These are the providers of the processing tools used by us. These are also the companies commissioned with the transport. In all other respects these are the payment service providers commissioned with payment matters.

If you use the payment service provider PayPal for the processing of payment transactions, we expressly point out that for all PayPal transactions the PayPal data protection declaration applies: https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_EN_DE

In cases where your personal data is transmitted to third parties, the scope of the data transmitted is limited to the necessary minimum.

Your personal data will be deleted after the expiry of the tax and commercial retention periods of 6 and 10 years, respectively, unless we may continue to process the data for another processing purpose within the framework of the statutory provisions and in accordance with the information in this data protection declaration.

4. Advertising by newsletter

When you subscribe to our newsletter, we process the email address you provide us with - and any other personal data you provide - to send you information about our products and services by email. In this respect, only the indication of your email address is obligatory. If you voluntarily provide further personal data, we may process this data to address you personally in the newsletter.

If you register for our newsletter, you give your consent with the following content: "I agree to be informed by e-mail about interesting offers and therefore consent to the processing of my e-mail address and other personal data provided by me for the purpose of sending the newsletter. I can revoke this consent at any time and without giving reasons with effect for the future. The legality of the processing carried out until the revocation remains unaffected in the event of revocation".

The registration for our newsletter takes place in the so-called double opt-in procedure. This means: After the registration you receive first an email with a message about the registration to the newsletter connected with a request for confirmation of the registration. Your confirmation of registration is required in order to document the required consent to the sending of the newsletter and to be able to recognize registrations to external e-mail addresses. In connection with the registrations to the newsletter and the confirmations the IP address as well as date and time are logged, in order to be able to prove the granting of the consent according to the legal defaults if necessary.

Your personal data will be processed on the basis of your consent in accordance with Article 6 Paragraph 1 Letter a) DS-GVO.

You can revoke your consent at any time and without giving reasons with effect for the future. For this purpose, it is sufficient to inform the responsible person accordingly, whose contact details can be found in the information on the responsible person. The legality of the processing carried out until the revocation remains unaffected in the event of revocation.

If you revoke your consent or unsubscribe from our newsletter, your email address and any other data transmitted will be deleted immediately, unless we are permitted to continue processing the data for another processing purpose within the scope of the statutory provisions and in accordance with the information in this data protection declaration.

5. Advertising by letter post

We process the personal data transmitted by you to first and last name and address if necessary for the transmission of information to our offers by letter post.

In this respect, your personal data will be processed on the basis of Article 6 para. 1 letter f) DS-GVO in order to safeguard our legitimate interest in the implementation of advertising measures by letter post.

You may object at any time to the processing of your personal data for the purpose of advertising measures by letter post. For this purpose, it is sufficient to inform the responsible person accordingly, whose contact details you can find in the information on the responsible person.

If you object to the processing of your personal data for the purpose of carrying out advertising measures by letter post, the personal data you have provided on first name, last name and address will be deleted immediately, unless we may continue to process the data for another processing purpose within the framework of the statutory provisions and in accordance with the information in this data protection declaration.

6. Use of cookies

We use so-called cookies in our Internet presence. These are small files which are stored on your device and through which certain information is transmitted to us. The use of cookies serves to enable you to use certain functions and to make our website more user-friendly.

Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device even after the end of the browser session, i.e. after closing your browser, and enable us or our partner companies (cookies from third parties) to recognize you the next time you visit our website (so-called persistent cookies).

Some of the cookies we use are technically necessary to enable you to use certain functions. This is the case, for example, with regard to the storage of entries in connection with the use of the shopping cart function. In this respect, your personal data will be processed on the basis of Article 6 para. 1 letter b) DS-GVO for the purpose of implementing pre-contractual measures which are taken at your request as the person concerned or on the basis of Article 6 para. 1 letter b) DS-GVO for the fulfilment of a contract to which you are a party or on the basis of Article 6 para. 1 letter f) DS-GVO for the purpose of safeguarding our legitimate interest in providing functions which are as user-friendly as possible. If we or our partner companies use cookies for the purpose of range measurement or for marketing purposes, you may find detailed information on this in the corresponding further information within the scope of this data protection declaration.

You can prevent the storage of cookies by setting your browser software accordingly. If necessary, please refer to the program help for the browser you are using to find out how the corresponding setting can be made. However, we would like to point out that in this case you may not be able to use all the functions of our website to their full extent. As an example, we refer you to the information on the following common browsers:

Chrome: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera: http://help.opera.com/Windows/10.20/de/cookies.html
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Safari: https://support.apple.com/kb/ph21411?locale=en_DE

7. Use of Google Analytics

In our Internet presence we use Google Analytics, a web analysis service of Google Inc. ("Google").

In this respect, your personal data is processed on the basis of Article 6 (1) (f) DS-GVO in order to safeguard our legitimate interest in the analysis of the use of our website.

Google Analytics uses so-called "cookies". These are text files which are stored on your computer and which enable an analysis of your use of our website. The information generated by the cookie about your use of our website is usually transferred to a Google server in the USA and stored there. In this context, we would like to point out that the code "anonymizeIp" has been added to our website Google Analytics. This ensures an anonymous collection of IP addresses (so-called IP masking) that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area in order to exclude a personal reference. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. Google will use this information on our behalf to evaluate your use of our website, to compile reports on website activity and to provide us, as website operators, with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.

You can prevent the storage of cookies by setting your browser software accordingly. Please refer to the program help for the browser you are using to see how the corresponding setting can be made. However, we would like to point out that in this case you may not be able to use all the functions of our website to their full extent.

In addition, you can prevent Google from collecting the data generated by the cookie and related to your use of our website (including your IP address) and Google from processing this data by downloading and installing the browser plug-in available under the following link. The current link is https://tools.google.com/dlpage/gaoptout?hl=en

Alternatively, you can prevent Google Analytics from collecting your data in the future by setting an opt-out cookie. You set this cookie by clicking on this link. Please note that the opt-out cookie only works in this browser and for this website. If you delete the cookies in your browser, you must click on the link again.

You can find more information about the terms of use between us and Google on privacy at https://www.google.com/analytics/terms/de.html and more information about Google's privacy policy at https://policies.google.com/?hl=en .

Google is certified under the Privacy Shield Agreement, which guarantees compliance with European data protection legislation.

8. Enforcement of our rights and defence against claims directed against us

If necessary, we process your personal data to protect our legitimate interest in the enforcement of our rights and in the defense against claims directed against us.

In this case, your personal data will be processed on the basis of Article 6 (1) (f) DS-GVO.

Insofar as this is necessary to safeguard our legitimate interest, we will transfer your personal data to third parties within the framework of the statutory provisions. This transfer is made to the providers of debt collection services involved or to our lawyers.

In cases where your personal data is transferred to third parties, the scope of the data transferred is limited to the necessary minimum.

Your personal data will be deleted after completion of the procedure, but at the earliest after expiry of the tax and commercial retention periods of 6 or 10 years, respectively, unless we may continue to process the data for another processing purpose within the framework of the statutory requirements and in accordance with the information in this data protection declaration.

VI. Duration for which your personal data is stored or criteria for determining this duration

Your personal data will be deleted when it is no longer required for processing for the purpose for which it was collected, unless we may continue to process the data for a different purpose within the scope of the statutory provisions and in accordance with the information contained in this data protection declaration. You can find information on the duration for which your personal data is stored or on the criteria for determining this duration in the information on the processing of your personal data for the individual processing purposes in this data protection declaration.

VII. Your rights

1. overview

In order to guarantee fair and transparent processing of personal data, you as the data subject are entitled to the following rights in accordance with data protection regulations:

the right to information according to Article 15 DS-GVO,

the right to rectification according to Article 16 DS-GVO,

the right to cancellation according to Article 17 DS-GVO,

the right to restrict processing according to Article 18 DS-GVO,

the right to data transferability according to Article 20 DS-GVO

the right to revoke a given consent at any time in accordance with Art. 7 para. 3 DS-GVO,

the right to object to processing in accordance with Article 21 DS-GVO, about which we will inform you separately below

and the right to complain to the supervisory authority according to Art. 77 DS-GVO, about which we will inform you separately below.

2. your right to object to the processing

THE PROCESSING OF PERSONAL DATA IS PERMITTED IF SUCH PROCESSING IS NECESSARY TO SAFEGUARD THE LEGITIMATE INTERESTS OF THE DATA CONTROLLER OR OF A THIRD PARTY, UNLESS THE INTERESTS OR FUNDAMENTAL RIGHTS AND FREEDOMS OF THE DATA SUBJECT, WHICH REQUIRE THE PROTECTION OF PERSONAL DATA, PREVAIL, IN PARTICULAR IF THE DATA SUBJECT IS A CHILD, ACCORDING TO ARTICLE 6 PAR. 1 LETTER F) DS-GVO.

AS A DATA SUBJECT, YOU HAVE THE RIGHT, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU THAT ARE PROCESSED ON THE BASIS OF ART. 6 PAR. 1 LETTER F) DS-GVO; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS.

IF YOU MAKE USE OF YOUR RIGHT OF OBJECTION, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN PROVE COMPELLING REASONS WORTHY OF PROTECTION FOR THE PROCESSING, WHICH OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS AS THE PERSON CONCERNED, OR THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.

IF WE PROCESS YOUR PERSONAL DATA FOR THE PURPOSE OF DIRECT ADVERTISING, YOU AS THE DATA SUBJECT HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS CONNECTED WITH SUCH DIRECT ADVERTISING. IF, AS A DATA SUBJECT, YOU OBJECT TO THE PROCESSING FOR THE PURPOSES OF DIRECT ADVERTISING, YOUR PERSONAL DATA WILL NO LONGER BE PROCESSED FOR THOSE PURPOSES.

3. Your right of appeal to the supervisory authority

As a data subject, and without prejudice to any other administrative or judicial remedy, you have the right to complain to a supervisory authority, in particular in the Member State in which you reside, your place of work or the place where the alleged infringement was committed, if you believe that the processing of your personal data violates the requirements of the DS-GVO.

VIII. Information on the basis for the provision of your personal data

If you wish to conclude a contract with us or contact us with an inquiry, the provision of your personal data is necessary for the conclusion of a contract or the processing of your inquiry. You are not obliged to provide your personal data. If we do not provide your personal data, however, we will not enter into a contract with you or process your request.